Here’s the basic outline for our 2-day course Coordination of Supports in the National Disability Insurance Scheme (NDIS):
Day 1: Understanding NDIS and Coordination of Supports
Session 1: Introduction to NDIS
- Overview of NDIS: Purpose, goals, and principles
- Key terminology and concepts: Participants, plans, supports, goals
- Eligibility criteria and access process
Session 2: Types of NDIS Supports
- Categories of supports: Core, Capacity Building, Capital
- Examples of support services and their purposes
- How supports are funded and included in NDIS plans
Session 3: Role of Support Coordinators
- Defining support coordination and its significance
- Different levels of support coordination: Support Connection, Support Coordination, Specialist Support Coordination
- Responsibilities and expectations of support coordinators
Session 4: Person-Centered Approach
- Understanding the importance of person-centered planning
- Techniques for engaging participants and their families
- Identifying participant goals and aspirations
Day 2: Practical Aspects of Coordination of Supports
Session 5: Developing NDIS Plans
- NDIS planning process: From application to plan development
- Collaborative approach: Involving participants, families, and other stakeholders
- Setting meaningful goals and support needs
Session 6: Navigating the NDIS Portal
- Overview of the MyPlace participant portal
- Demonstrating how to manage plans, budgets, and service bookings
- Troubleshooting common issues and questions
Session 7: Connecting Participants with Providers
- Exploring the range of service providers in the NDIS marketplace
- Tips for researching and choosing appropriate service providers
- Making informed decisions about service options
Session 8: Support Coordination Strategies
- Effective communication and relationship-building
- Developing service agreements and managing expectations
- Handling conflicts and challenges in a constructive manner
Session 9: Case Studies and Group Activities
- Analysing real-life scenarios related to support coordination
- Role-playing exercises to simulate support coordination interactions
- Group discussions to share insights and strategies
Session 10: Wrap-Up and Q&A
- Reviewing key concepts covered during the course
- Addressing questions and concerns
- Providing additional resources for ongoing learning
Course Delivery Method: The course can be delivered through a mix of presentations, group discussions, interactive activities, case studies, and Q&A sessions. Depending on the audience size, it can be conducted in-person, virtually through video conferencing platforms, or a combination of both.
For more information on Coordination of Supports, contact us.
