Support Worker Course
The NDIS Support Worker Training course is an intensive, hands-on 2-day program aimed at equipping support workers with the necessary knowledge, skills, and tools to excel in their roles within the National Disability Insurance Scheme (NDIS).
This course focuses on fostering a deep understanding of the NDIS framework, effective communication strategies, and practical, on-the-ground skills to better support participants in achieving their goals. Whether you’re new to the industry or looking to enhance your skills, this training will provide valuable insights and techniques to thrive as an NDIS support worker.
Fulfillment & Refund Policy https://dsp.net.au/fulfillment-refund-policy/
Day 1: Foundations of NDIS and Support Worker Roles
Module 1: Introduction to NDIS Support Worker Training
We begin by diving into the core components of the NDIS. Participants will gain clarity on the purpose, structure, and guiding principles of the scheme. We will cover key concepts such as participants, supports, goals, and funding, offering a comprehensive understanding of how the NDIS operates and the integral role of support workers within this framework.
Module 2: Roles and Responsibilities of Support Workers
This module will explore the critical responsibilities of support workers, highlighting how their role contributes to the daily lives of participants. We will look at personal care, community access, capacity-building activities, and how to foster participant independence. Real-life scenarios will be used to demonstrate best practices for fulfilling these responsibilities effectively.
Module 3: Working with Participants & Person-Centred Planning
Participants will learn the importance of adopting a person-centred approach in their work. This session will introduce techniques for building trust, identifying individual goals, and empowering participants to take control of their NDIS plans. Special emphasis will be placed on understanding the diverse needs of individuals with disabilities and how to tailor support accordingly.
Module 4: Introduction to NDIS Support Categories
Support workers will be introduced to the various NDIS support categories, with a focus on Core, Capital, and Capacity-Building supports. By understanding these categories, participants will be better equipped to assist individuals in accessing the appropriate services. We will cover the importance of adhering to participant plans and how to maximise the use of allocated funding.
Day 2: Practical Skills and Advanced Topics
Module 5: Crisis Management & Handling Emergencies
Support workers often encounter crisis situations. This session equips participants with the skills needed to respond calmly and effectively to emergencies, including first aid, managing challenging behaviours, and knowing when to escalate situations to other professionals. We will also cover strategies for preventing crises through proactive and attentive support.
Module 6: Documentation and Reporting
Accurate and timely documentation is essential in the NDIS framework. Participants will learn how to maintain thorough records, complete incident reports, and communicate effectively with other professionals. This module will introduce practical tips for managing paperwork while maintaining high-quality care.
Module 7: Working with Service Providers & Connecting to Community
One of the support worker’s key responsibilities is helping participants access services and community resources. This module provides an in-depth look at how to connect participants with local services, including housing, education, and employment opportunities. We’ll also explore the NDIS marketplace and how to collaborate effectively with other service providers.
Module 8: NDIS Plan Breakdowns and Flexibility
Understanding how NDIS plans are structured is crucial for support workers. This session will cover how to read and break down NDIS plans, ensuring participants receive the right supports. We’ll also discuss flexibility in plans and how support workers can help participants adapt when circumstances change.
Module 9: Mental Health & Psychosocial Disabilities
Many NDIS participants have mental health conditions or psychosocial disabilities. This module will cover how support workers can best assist these individuals, including recognising signs of distress, employing de-escalation techniques, and connecting participants to mental health services. We’ll also discuss the overlap between disability and mental health, and how to provide holistic support.
Module 10: Professional Boundaries and Ethics
Maintaining clear professional boundaries is essential for support workers. This module will delve into ethical dilemmas commonly faced in the role, such as conflicts of interest, managing personal boundaries, and ensuring participant autonomy. We will also cover the NDIS Code of Conduct and the importance of upholding high ethical standards.
Course Conclusion and Q&A
The training wraps up with a review of the key takeaways from both days. Participants will have the opportunity to ask any lingering questions and discuss specific scenarios they may face in their work. Additional resources will be provided for continued learning beyond the course.
Course Delivery Method:
The course is delivered online via teams.
Who Should Attend:
This course is ideal for current and aspiring NDIS support workers who want to enhance their understanding of the NDIS framework and improve their ability to provide high-quality, person-centred care. Whether you’re just starting or looking to refine your skills, this training offers valuable insights and practical strategies for success.
