NDIS Provider Documents, Templates & Toolkits
Built by operating providers
New SIL Practice Standards Documents for SIL Providers
Editable documentation templates designed to help SIL providers prepare for the new SIL Practice Standards commencing 1 July 2026. Built by operating providers and delivered digitally within 24 hours.
Featured SIL offer
SIL Full Document Pack — Core + 2/2A + SIL Standards
Three packs in one — Core Module, Implementing Behaviour Support (2A) and the new SIL Practice Standards. Editable Word + PDF templates, instant download. Payment plans available at checkout.
A$3,850 incl GST
View SIL full pack →
Already have core docs?
SIL Document Top-Up Pack
For providers who already have a base NDIS compliance document set and need the SIL-specific add-ons, Practice Standards alignment tools and SIL audit evidence checklist.
$1,000 + GST
View top-up pack →
Module 1 · high intensity
High Intensity Daily Personal Activities Documentation Pack
Specialist documentation for complex clinical supports — medication, bowel care, enteral feeding, seizure management and staff competency records.
$897 + GST
View high intensity pack →
Need consulting? Talk to our consulting team →
Free download · Mandatory SIL registration from 1 July 2026
Not sure if you need the SIL pack? Start with our free gap analysis.
70+ requirements across governance, workforce, service delivery and property. Find out exactly where your gaps are before you buy — or before you engage a consultant.
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All prices are exclusive of GST.
Major documentation packages
Featured SIL offer
SIL Full Document Pack — Core Module + 2/2A + SIL Specific Standards
A complete digital document and implementation system for NDIS providers delivering Supported Independent Living. This bundle brings together three packs so you can build your registration documents, your behaviour support and restrictive practice records, and your SIL-specific evidence in one place. It includes editable Word templates, PDF reference copies, participant and worker file templates, SIL home records, governance checklists and audit evidence tools to help you review, customise and evidence your compliance systems. Designed to support alignment with the NDIS Practice Standards, including the new SIL-specific standards.
✓
Bundle offer: providers who come on board with a document pack or consulting engagement receive SIL workforce training included — ask about the current bundle.
Payment plans available
Pay in full or spread the cost — payment plans available at checkout where offered.
What's included — three complete packs
1. Core Module Pack
- Full NDIS Core Module policy and procedure manual and supporting policies
- Governance, risk, audit and safety registers and checklists
- Staff and HR templates — induction, contracts, Code of Conduct, training
- Participant templates — intake, consent, support plan, risk, progress notes, file audit
- Medication and mealtime management policies, forms and tools
- Word, PDF and Excel formats, plus file inventory, implementation guide and audit folder structure guide
2. Implementing Behaviour Support Plans (Module 2A) Pack
- Policy and procedure for implementing behaviour support plans and restrictive practices
- Behaviour support plan and interim plan templates
- Restrictive practices register and monthly Commission reporting form
- Reportable incident forms (24 hour and 5 day) and incident investigation tools
- Supervision records, staff capability and training matrices and registers
- File inventory, implementation guide and audit folder structure guide
3. SIL Practice Standards Update Pack
- 15 core SIL policy and procedure documents
- 40+ audit evidence templates, registers and checklists
- Participant, worker and SIL home file templates
- Governance and audit tools, master evidence map and audit folder structure guide
- Editable Word documents and PDF reference copies
Who this is for
- SIL providers who use regulated restrictive practices and want core, behaviour support and SIL documents in one system
- Providers registering across the Core Module, Module 2A and the new SIL Practice Standards
- Module 2A applies only where you implement behaviour support plans or use regulated restrictive practices
- Does not cover supplementary modules such as High Intensity Daily Personal Activities, SDA or Early Childhood Supports
Key document areas
- Core governance and operational management
- Participant rights, consent and records
- Incident, complaint and feedback systems
- Medication and mealtime management
- Behaviour support and restrictive practices (Module 2A)
- Supported decision making and safeguarding (SIL)
- Practice governance and worker training and competency
- Tenancy, housing and support separation (SIL)
- Audit evidence and implementation tracking
Format and delivery
- Editable Word documents + PDF reference copies (Excel where applicable)
- Instant digital access — downloadable ZIP files containing all three Word and PDF document packs
- Payment plans available where offered at checkout
Why this pack — policies alone are not enough
Auditors will usually want to see evidence that your systems are being used in practice. This bundle gives you the policies, records, registers and checklists to evidence governance, participant rights, supported decision making, safeguarding, behaviour support, restrictive practice reporting, worker competency, tenancy separation and SIL home-level compliance — across your core, behaviour support and SIL obligations.
Important — draft SIL standards & template resource
The SIL Practice Standards were in draft at the time of release — check ndiscommission.gov.au for the latest published version and update your documents when the final standards are released. This is a template resource only. Providers must review, customise, implement and monitor the documents in the context of their own services, participants, workforce, properties, registration groups and legal obligations. Use of this pack does not guarantee NDIS registration, audit success or compliance.
Already have core docs?
SIL Document Top-Up Pack
For providers who already have a base NDIS compliance document set and need the SIL-specific add-ons, Practice Standards alignment tools and SIL audit evidence checklist to layer on top.
$1,000 + GST
Get top-up pack
What's included
- SIL-specific add-ons
- Practice Standards alignment tools
- Participant rights and choice tools
- Supported decision making resources
- Worker sign-off templates
- SIL audit evidence checklist
- SIL-specific implementation notes
Best for
- Providers who already have core NDIS policies in place
- Providers adding SIL-specific evidence to an existing document set
Payment plans
Available at checkout where offered.
Sold via our training portal as downloadable Word & PDF resources. Best for providers who already have core NDIS policies in place.
Disability Support Project · SIL Registration Briefing · General information only.
Disability Support Project · SIL Registration Briefing · General information only.
Most popular
Core NDIS Registration Documentation Pack
The Core NDIS Registration Documentation Pack provides the complete governance and compliance documentation framework required for providers preparing for Core Module certification audit. This pack covers every major area of the NDIS Practice Standards Core Module and is structured to support auditor review from day one.
What's included
- Governance framework & organisational chart template
- Rights, dignity & supported decision-making policy
- Complaints & feedback policy and register
- Incident management policy and register
- Risk management policy and risk register
- Human resources policy suite — recruitment, induction, supervision, performance
- Service agreement template
- Participant intake & assessment templates
- Support planning & review templates
- Privacy & consent policy and forms
- Continuous improvement policy and register
- Record keeping policy
- Safe support environment checklist
- NDIS Worker Screening and Orientation registers
- Document control & version register
- Audit evidence folder structure
Who this is for
- Providers preparing for Core Module certification audit
- Organisations delivering supports across standard registration groups
- New providers building governance systems from the ground up
- Existing providers reviewing and restructuring documentation ahead of renewal
Registration groups covered
- All providers requiring Core Module certification
- Community participation and social supports
- Daily activities and personal care (standard)
- Support coordination
- Therapeutic supports and allied health
- Any provider requiring Core Module audit alignment
Format and delivery
- Editable Microsoft Word (.docx) files
- Excel registers (.xlsx) where applicable
- Delivered digitally within 1 business day
- Requires review and customisation before use
Important — customisation required
All templates in this pack require review and customisation to your organisation's specific context, service model, participants and workforce before use. Templates used without adequate customisation are unlikely to meet auditor expectations. DSP accepts no liability for audit outcomes.
Frequently asked questions
Does this pack cover everything I need for a Core Module certification audit?
This pack provides the documentation framework aligned to the NDIS Practice Standards Core Module. It covers all major policy and procedural areas auditors assess. However, templates must be customised to your organisation and implemented in practice before audit. Documentation alone does not guarantee a successful audit outcome.
Can I use these documents as-is without editing them?
No. All documents require customisation to your organisation's name, service model, staffing arrangements and operational context. Auditors assess whether documentation reflects actual practice — generic templates that haven't been adapted are unlikely to satisfy audit requirements.
Do these documents need to be submitted to the NDIS Commission?
Documents are not submitted to the NDIS Commission directly. They are reviewed by your approved quality auditor as part of the certification audit process. You retain and implement them within your organisation.
What if the NDIS Practice Standards change after I purchase?
DSP will notify purchasers of any material Practice Standards changes affecting purchased templates within 30 days of the change taking effect. It is the purchaser's responsibility to update documents in response to regulatory changes.
Prefer full consultancy?
Includes documents plus guided implementation, governance setup and audit preparation support
$5,500 + GST
Book a consultation →
Best value — operating system
NDIS Provider Operating System
The NDIS Provider Operating System is the complete documentation framework for established and growing NDIS providers. It combines governance, compliance, operational, workforce and audit evidence systems into a single cohesive framework — built inside active NDIS service delivery organisations and structured for auditor review.
What's included
- Governance & policy framework — organisational structure, board governance, delegation registers
- Incident & complaints system — policy, register, investigation templates, reporting checklists
- Risk management system — risk register, assessment forms, hazard identification, review schedules
- Service agreements & intake — participant-ready service agreement templates, consent and intake forms
- Support worker documentation — shift notes, case notes, progress notes, supervision records
- Audit evidence framework — evidence folder structure, document mapping, gap tracker, audit checklist
- Continuous improvement system — policy, register, quality review templates, action tracker
- Worker compliance system — screening registers, training records, orientation completion
- Participant file system — support plans, goals records, review and transition templates
- Registration-aligned documentation structure — mapped to NDIS Practice Standards Core Module
- Internal compliance review toolkit — self-audit checklist, non-conformity log, corrective action plan
- Privacy & record keeping framework — policy suite, consent forms, record management procedures
Who this is for
- Established providers wanting a complete, structured documentation system
- Growing providers who need consistent documentation across multiple services or locations
- Providers preparing for Core Module certification who want the full operating framework, not just audit documents
- Organisations replacing ad hoc documentation with a structured, auditor-ready system
Why choose the NDIS Provider Operating System
- Covers every major documentation area a registered NDIS provider needs
- Built from systems used inside active NDIS service delivery organisations
- Structured for both day-to-day operations and audit preparation
- Single purchase covers governance, compliance, workforce and participant systems
- More cost-effective than purchasing individual modules separately
Format and delivery
- Editable Microsoft Word (.docx) files
- Excel registers (.xlsx) for all operational registers
- Delivered digitally within 1 business day
- Requires review and customisation before use
Important — customisation required
All frameworks in this system require review and customisation to your organisation's specific context, service model, workforce and participant cohort before use. This is a documentation framework, not a consulting service. Providers who need help implementing these systems should consider our consulting and implementation services.
Frequently asked questions
How is the Operating System different from the Core Registration Bundle?
The Core Registration Bundle provides the policy and procedural documentation required for Core Module certification. The Operating System includes everything in the Core bundle plus the full operational layer — shift notes, case notes, participant file systems, worker compliance registers, internal audit toolkits and continuous improvement systems. It is the complete documentation infrastructure for a running NDIS provider, not just the audit preparation layer.
Is this suitable for a provider that is already registered?
Yes. Many providers use this system to replace inconsistent or ad hoc documentation that has built up over time. It provides a structured baseline across all major operational areas, which is particularly useful ahead of mid-term reviews or registration renewals.
Do I need anything else after purchasing this system?
You will need to customise all documents to your organisation, implement them in practice, and train your team on how to use them. The system provides the framework — implementation is your responsibility. If you need support implementing the system, our consulting team can assist.
Can I share these documents with other providers or organisations?
No. Templates are licensed for use by the purchasing organisation only. They may not be shared, resold or distributed to other providers. DSP retains copyright in all templates.
Prefer full consultancy?
Includes documents plus full system implementation, staff onboarding and ongoing compliance support
$8,500 + GST
Book a consultation →
All registration group packages
Verification Registration Documentation Pack
The Verification Registration Documentation Pack covers the documentation requirements for providers registering at verification level — lower-risk providers delivering non-complex supports who undergo a desktop audit rather than a full certification process.
$697 + GST
Buy now
What's included
- Governance documentation framework
- Verification-aligned policy templates
- Operational registers
- Documentation structure guidance
- Insurance and worker screening checklist
- Basic incident and complaints templates
- Service agreement and intake documents
Who this is for
- Providers registering for lower-risk registration groups
- Plan managers, support coordinators and therapeutic supports at verification level
- Providers delivering supports that do not require a full certification audit
Verification vs certification — what's the difference?
- Verification is a desktop audit — auditors review documents without a site visit
- Certification involves a full audit including interviews, observation and site review
- Not all registration groups qualify for verification — check your registration groups with the NDIS Commission
Frequently asked questions
How do I know if I qualify for verification rather than certification?
The registration groups you apply for determine your audit pathway. Lower-risk groups such as support coordination and plan management typically require verification. Higher-risk groups such as SIL, high intensity daily activities and behaviour support require certification. The NDIS Commission provides guidance on which groups require which audit type.
Can I upgrade to the Core Registration Bundle later?
Yes. If you expand into registration groups requiring certification, you will need the Core Registration Bundle. The Verification pack provides a foundation but does not cover all Core Module requirements.
Prefer full consultancy?
Includes documents plus full verification preparation and audit readiness support
$3,500 + GST
Book a consultation →
Implementing Behaviour Support Plans Documentation Pack
This module covers the documentation requirements for providers who implement Behaviour Support Plans (BSPs) and are involved in the use of regulated restrictive practices. It is required in addition to the Core Module documentation for providers registering under Module 2A.
$647 + GST
Buy now
What's included
- Behaviour support implementation policy
- BSP implementation checklist
- Restrictive practice register
- Regulated restrictive practice consent & authorisation checklist
- Staff BSP training record
- BSP implementation review template
- Incident escalation workflow (behaviour-related)
- Regulated restrictive practice evidence checklist
- Post-incident debrief record
Who this is for
- Support providers who implement BSPs developed by a specialist behaviour support practitioner
- Providers using regulated restrictive practices with appropriate authorisation
- Disability support organisations registering for Module 2A
Important regulatory context
- Regulated restrictive practices must be authorised by the relevant state or territory body
- Providers must report regulated restrictive practice use to the NDIS Commission
- This module must be used in conjunction with the Core Module documentation pack
- This is Module 2A — implementing BSPs. Module 2B covers specialist behaviour support practitioners who develop BSPs
Frequently asked questions
What is the difference between Module 2A and Module 2B?
Module 2A covers providers who implement Behaviour Support Plans developed by others — typically disability support organisations delivering direct support. Module 2B covers specialist behaviour support practitioners who assess participants and develop BSPs. Most disability support providers need 2A. Allied health practitioners developing BSPs need 2B.
Do I need Module 2A if I support participants with behaviours of concern but don't use restrictive practices?
If a participant has a BSP and your organisation implements it, you are likely required to register for Module 2A. If you support participants with behaviours of concern but there is no BSP and no restrictive practice use, your registration requirements may differ. Confirm your registration obligations with the NDIS Commission.
Prefer full consultancy?
Includes documents plus BSP implementation framework setup and restrictive practice system
$3,500 + GST
Book a consultation →
Specialist Behaviour Support Documentation Pack
The Specialist Behaviour Support pack covers the documentation requirements for registered behaviour support practitioners who assess participants and develop Behaviour Support Plans. This is Module 2B and is required for allied health practitioners and specialist behaviour support organisations.
$1,197 + GST
Buy now
What's included
- Participant intake & referral template
- Behaviour support assessment template
- Functional Behaviour Assessment (FBA) template
- Interim Behaviour Support Plan template
- Comprehensive Behaviour Support Plan template
- Restrictive practice reporting checklist
- Practitioner supervision record
- BSP review & evidence template
- NDIS Commission reporting log
Who this is for
- Registered behaviour support practitioners
- Allied health organisations providing specialist behaviour support
- Providers registering under Module 2B of the NDIS Practice Standards
- Psychologists, occupational therapists and speech pathologists practising in behaviour support
Regulatory requirements
- Behaviour support practitioners must be registered with the NDIS Commission
- BSPs involving regulated restrictive practices must be reported to the Commission
- Practitioners must meet the NDIS behaviour support capability framework requirements
- This pack must be used in conjunction with the Core Module documentation
Frequently asked questions
Do I need both Module 2A and 2B?
If your organisation both develops BSPs (2B) and implements them directly (2A), you may require both modules. Many specialist behaviour support organisations develop plans that are then implemented by separate support providers. Confirm your registration scope with the NDIS Commission.
Are the BSP templates in this pack suitable for all disability types?
The templates provide a structured framework applicable across disability types. Each BSP must be completed based on individual participant assessment, functional behaviour analysis and evidence-based practice. The templates do not substitute for clinical assessment or professional judgement.
Prefer full consultancy?
Includes documents plus specialist behaviour support system implementation and clinical framework setup
$5,500 + GST
Book a consultation →
Early Childhood Supports Documentation Pack
The Early Childhood Supports pack covers the documentation requirements for providers delivering early childhood and early intervention supports to children aged 0–9 years. It includes child safeguarding, family-centred practice and developmental support documentation aligned to the NDIS Practice Standards Module 3.
$747 + GST
Buy now
What's included
- Child safe practices policy
- Family consent & engagement form
- Developmental support planning template
- Family-centred practice documentation
- Child safeguarding & mandatory reporting policy
- Progress note template (child-specific)
- Parent/carer communication record
- Child risk assessment template
Who this is for
- Early childhood intervention providers
- Allied health practitioners working with children aged 0–9 under the NDIS
- Providers registering under Module 3 of the NDIS Practice Standards
- Speech pathologists, occupational therapists and physiotherapists working in early intervention
Child safe requirements
- NDIS providers working with children must comply with the Child Safe Standards
- Mandatory reporting obligations apply and vary by state and territory
- Worker screening requirements apply to all staff working with children
- This pack must be used in conjunction with Core Module documentation
Frequently asked questions
Do I need Module 3 if I work with children but primarily deliver therapeutic supports?
If you are delivering early childhood supports to children aged 0–9 under the NDIS, Module 3 requirements apply regardless of your primary service type. Confirm your registration requirements with the NDIS Commission based on your specific registration groups and participant age range.
Are mandatory reporting obligations covered in this pack?
The child safeguarding and mandatory reporting policy in this pack provides a framework. Mandatory reporting obligations vary by state and territory. You must customise the policy to reflect the specific legislative requirements in the jurisdiction where you deliver services.
Prefer full consultancy?
Includes documents plus early childhood support system setup and child safe framework implementation
$3,500 + GST
Book a consultation →
Support Coordination & Specialist Support Coordination Documentation Pack
The Support Coordination pack covers the documentation requirements for providers delivering support coordination and specialist support coordination. It addresses the unique documentation needs of coordination practice — including conflict of interest management, crisis planning and outcome evidence — aligned to Module 4 of the NDIS Practice Standards.
$897 + GST
Buy now
What's included
- Intake & consent documentation
- Service agreement (support coordination specific)
- Conflict of interest declaration
- Participant risk assessment
- Case note template
- Crisis escalation process
- Provider coordination record
- Plan review preparation template
- Evidence of outcomes template
- Participant capacity & goals tracker
Who this is for
- Support coordination providers
- Specialist support coordination organisations
- Allied health or disability organisations adding support coordination to their service mix
- Providers registering under Module 4 of the NDIS Practice Standards
Why support coordination needs specialist documentation
- Conflict of interest obligations are strict — coordinators must not benefit from referrals they make
- Evidence of outcomes is a key audit focus for support coordination
- Crisis escalation processes must be documented for specialist support coordination
- Case noting standards differ from direct support — documentation reflects coordination activity, not support delivery
Frequently asked questions
What is the difference between support coordination and specialist support coordination?
Support coordination assists participants to connect with and coordinate their NDIS supports. Specialist support coordination is for participants with more complex needs, typically involving risks to the participant or significant challenges in service coordination. Specialist support coordination requires higher-level skills and is typically delivered by allied health practitioners or experienced disability professionals.
Do I need this pack if I also deliver direct support services?
If you deliver both support coordination and direct support services, you will need documentation covering both service types. The support coordination pack should be used in conjunction with the Core Module documentation. Contact us if you need guidance on which combination of packs suits your service mix.
Prefer full consultancy?
Includes documents plus support coordination system implementation and outcome evidence framework
$4,500 + GST
Book a consultation →
High Intensity Daily Personal Activities Documentation Pack
The High Intensity Daily Personal Activities pack covers the specialist documentation required for providers delivering complex clinical supports. This module is required in addition to the Core Module documentation for providers registering under Module 1 of the NDIS Practice Standards — covering medication management, complex bowel care, enteral feeding, seizure management and other high-risk personal care supports.
$897 + GST
Buy now
What's included
- Medication support policy & administration record
- Complex bowel care procedures & support plan template
- Diabetes support plan template
- Dysphagia & mealtime management policy and mealtime plan template
- Enteral feeding policy & support record
- Seizure management plan template
- Urinary catheter management policy & record
- Pressure care management plan template
- Complex wound care policy & wound assessment record
- Staff competency assessment record (per skill area)
- Training evidence register (high intensity)
- Participant-specific support instruction template
- High intensity skills verification checklist
Who this is for
- Providers delivering high intensity daily personal activities to NDIS participants
- Disability support organisations whose staff perform clinical personal care tasks
- Providers registering under Module 1 of the NDIS Practice Standards
- SIL providers whose participants require complex clinical supports
Important — must be combined with Core Module
- This pack must be used in conjunction with the Core Registration Bundle ($1,197)
- Combined price for Core + High Intensity: $2,094 + GST
- All templates require clinical review and participant-specific customisation
- Staff delivering high intensity supports must hold verified competencies
Format and delivery
- Editable Microsoft Word (.docx) files
- Excel registers (.xlsx) for competency and training records
- Delivered digitally within 1 business day
Important — clinical customisation required
All high intensity support templates must be reviewed and customised with appropriate clinical input for each participant. Medication, bowel care, enteral feeding and seizure management plans must reflect individual participant assessments and be authorised by appropriately qualified health professionals. These templates are a documentation framework only — they are not clinical protocols.
Frequently asked questions
Do I need this pack if my staff only assist with medication and nothing else?
If your staff administer, prompt or assist with medication for NDIS participants, you are likely delivering a high intensity support and require Module 1 registration. The medication support policy and administration record in this pack covers this specific area. Confirm your registration requirements with the NDIS Commission based on the specific supports you deliver.
What qualifications do staff need to deliver high intensity supports?
Staff delivering high intensity daily personal activities must hold verified competencies specific to each support type — for example, medication administration, enteral feeding or complex bowel care. The staff competency assessment records and skills verification checklist in this pack support documentation of those competencies. Training requirements vary by support type and state or territory.
Can I purchase this pack without the Core Registration Bundle?
This pack is a specialist module designed to be used alongside the Core Module documentation. Providers registering for high intensity supports require Core Module certification as well as the Module 1 specialist documentation. If you already have the Core documentation in place, you can purchase this pack to add the high intensity layer.
Prefer full consultancy?
Includes documents plus clinical framework implementation and staff competency system setup
$4,500 + GST
Book a consultation →
Bundle — implementing + specialist
Behaviour Support Bundle
The Behaviour Support Bundle combines the Core Module documentation with both Module 2A (Implementing Behaviour Support Plans) and Module 2B (Specialist Behaviour Support) into one package. It is designed for organisations that both develop Behaviour Support Plans and implement them — or for those who want complete behaviour support documentation coverage in a single purchase.
What's included
- Core Module Documentation Pack — full governance, compliance and operational framework
- Module 2A — Implementing BSP pack: behaviour support implementation policy, BSP implementation checklist, restrictive practice register, consent and authorisation checklist, staff BSP training record, implementation review template, incident escalation workflow, post-incident debrief record
- Module 2B — Specialist BSP pack: participant intake and referral template, behaviour support assessment template, Functional Behaviour Assessment template, Interim and Comprehensive BSP templates, restrictive practice reporting checklist, practitioner supervision record, BSP review and evidence template, NDIS Commission reporting log
- Incident and complaints framework
- Audit evidence checklist
Who this is for
- Organisations that both develop and implement Behaviour Support Plans
- Allied health practices registering for both Module 2A and 2B
- Providers wanting complete behaviour support documentation in one purchase
- Organisations registering across multiple behaviour support registration groups
When to choose the bundle vs individual modules
- Choose the bundle if your organisation does both — develops BSPs and implements them directly
- Choose Module 2A only if you implement BSPs developed by external practitioners
- Choose Module 2B only if you are a specialist practitioner who develops BSPs but doesn't deliver direct support
- The bundle saves compared to purchasing Core + 2A + 2B separately ($1,197 + $647 + $1,197 = $3,041)
Format and delivery
- Editable Microsoft Word (.docx) files
- Delivered digitally within 1 business day
- Requires review and customisation before use
Regulatory context — restrictive practices
Providers involved in the use of regulated restrictive practices must comply with state and territory authorisation requirements in addition to NDIS Commission reporting obligations. BSPs involving regulated restrictive practices must be reported to the NDIS Commission. This bundle provides the documentation framework — compliance with authorisation requirements remains the provider's responsibility.
Frequently asked questions
Is this bundle suitable for a standalone behaviour support practice?
Yes. A specialist behaviour support practice that develops BSPs (Module 2B) and also implements them directly (Module 2A) would benefit from this bundle. It provides the complete documentation framework for both functions in a single purchase, including the Core Module governance layer required for all registered providers.
Does this bundle include the operating system documents for running the practice day to day?
The Core Module pack within this bundle covers governance, incident management, risk, HR and operational documentation. If you want the complete operational layer — including shift notes, participant file systems, internal audit toolkits and continuous improvement registers — consider upgrading to the NDIS Provider Operating System combined with the behaviour support modules.
How much do I save compared to buying the modules separately?
Purchasing Core ($1,197) + Module 2A ($647) + Module 2B ($1,197) separately totals $3,041. The Behaviour Support Bundle is $1,697 — a saving of $1,344 + GST.
Prefer full consultancy?
Includes documents plus behaviour support system implementation and restrictive practice framework setup
$7,500 + GST
Book a consultation →
NDIS Provider Documentation Starter Bundle
The Starter Bundle is the entry point for new NDIS providers who need a practical foundation of operational documentation before committing to a full registration pack. It includes the four most commonly used operational toolkits — covering incidents, risk, service agreements and case notes — and is used by providers actively delivering services within the NDIS environment.
$247 + GST
Buy now
What's included
- NDIS Incident Management Toolkit — incident report, register, investigation template, corrective action tracker, workflow checklist
- NDIS Risk Assessment Toolkit — risk assessment, environmental checklist, transport risk, operational register, mitigation framework
- NDIS Service Agreement & Intake Pack — service agreement template, participant intake form, consent forms, emergency contact form
- NDIS Shift Notes & Case Notes Toolkit — shift notes, progress notes, case note template, interaction log, file note template
Who this is for
- New providers building their first documentation system
- Providers who have most documents in place and need to fill specific operational gaps
- Organisations wanting to start with core operational templates before expanding into a full registration pack
- Support workers or sole traders setting up their own provider entity
Upgrading from the Starter Bundle
- The Starter Bundle provides operational templates but does not cover governance and compliance requirements for registration audit
- Providers preparing for verification audit should move to the Verification Bundle ($697)
- Providers preparing for Core Module certification should move to the Core Registration Bundle ($1,197)
- The documents in this bundle are included within the larger packs
Frequently asked questions
Is the Starter Bundle enough to get registered with the NDIS?
No. The Starter Bundle provides operational templates for day-to-day service delivery but does not cover the full governance and compliance documentation required for NDIS registration audit. Providers preparing for registration should purchase the Verification Bundle or Core Registration Bundle depending on their registration pathway.
If I buy the Starter Bundle now, do I need to buy the documents again when I upgrade?
The documents in the Starter Bundle are included within the Verification Bundle, Core Registration Bundle and NDIS Provider Operating System. If you upgrade to one of those packs, you will receive the complete documentation set — you do not need to purchase the Starter Bundle separately.
Can I use these documents before I am registered with the NDIS?
Yes. These operational templates can be implemented while you are preparing for registration. Having incident management, risk assessment and service agreement systems in place before your audit demonstrates operational readiness and supports a stronger audit outcome.
Start here — choose your pathway
Pathway 1
Just getting started
New provider who needs a solid foundation of operational documents before expanding further.
$247 + GST
Includes 4 core operational toolkits
Get the starter bundle
Pathway 2
Verification audit
Lower-risk provider delivering non-complex supports and preparing for a desktop verification audit.
$697 + GST
Covers all verification audit requirements
Get verification pack
Pathway 3 · Most popular
Core certification
Providers requiring a full certification audit against the NDIS Core Module Practice Standards.
$1,197 + GST
Full Core Module documentation suite
Get core pack
Pathway 4 · SIL providers
New SIL Practice Standards
SIL providers preparing for the new SIL Practice Standards commencing 1 July 2026.
$3,500 + GST
Complete SIL documentation system
Get SIL pack
Already registered? Fix a specific gap
Know what needs fixing? Go straight to it.
"We haven't been tracking incidents properly"
Incident Management Toolkit
$97 + GST
"Our risk register is out of date or missing"
Risk Assessment Toolkit
$97 + GST
"Not sure what evidence to have ready for audit"
Audit Evidence Toolkit
$97 + GST
"Staff aren't writing proper case notes"
Shift Notes & Case Notes Toolkit
$67 + GST
"We've never done an internal compliance audit"
Internal Compliance Review Toolkit
$97 + GST
"Our service agreements don't cover everything"
Service Agreement & Intake Pack
$67 + GST
"Our complaints system isn't documented"
Complaints & Feedback Toolkit
$47 + GST
"Worker screening records aren't being tracked"
Worker Compliance Toolkit
$47 + GST
Individual toolkits — from $29
Most popular
Audit Evidence Toolkit
Evidence checklist · Readiness framework · Document mapping · Gap tracker · Internal audit worksheet
$97 + GST
Operational
Incident Management Toolkit
Incident report · Register · Investigation template · Corrective action tracker · Workflow checklist
$97 + GST
Compliance
Internal Compliance Review
Compliance checklist · Governance review · Operational systems worksheet · Gap analysis
$97 + GST
Risk
Risk Assessment Toolkit
Risk assessment · Environmental checklist · Transport risk · Operational register · Mitigation framework
$97 + GST
Workforce
Shift Notes & Case Notes
Shift notes · Progress notes · Case note template · Interaction log · File note template
$67 + GST
Intake
Service Agreement & Intake Pack
Service agreement · Intake form · Consent forms · Emergency contact · Participant info template
$67 + GST
Guides
NDIA Provider Pathways Guide
NDIA managed vs plan managed · Registration pathways · Governance & compliance · Readiness checkpoints
$97 + GST
Audit prep
NDIS Audit Preparation Checklist
Documentation readiness · Governance checklist · Incident evidence review · Operational readiness
$47 + GST
Quick start
NDIA Delivery Readiness Checklist
Service delivery checks · Documentation · Worker screening · Incident & complaints · Self-assessment
$29 + GST
Shop by registration pathway
| Registration pathway | Recommended product | Price |
|---|---|---|
| Verification registration | Verification Bundle | $697 + GST → |
| Core Module certification | Core Registration Bundle | $1,197 + GST → |
| SIL registration (full) | SIL Full Document Pack (Core + 2/2A + SIL) | A$3,850 incl GST → |
| SIL — already have core docs | SIL Document Top-Up Pack | $1,000 + GST → |
| High intensity daily activities | Core Bundle + High Intensity Pack | $2,094 + GST → |
| Behaviour support (implementing BSPs) | Core Bundle + Module 2A | $1,844 + GST → |
| Specialist behaviour support | Core Bundle + Module 2B | $2,394 + GST → |
| Behaviour support (full — implementing + specialist) | Behaviour Support Bundle | $1,697 + GST → |
| Early childhood supports | Core Bundle + Module 3 | $1,944 + GST → |
| Support coordination | Core Bundle + Module 4 | $2,094 + GST → |
| Full / multi-service provider | NDIS Provider Operating System | $2,497 + GST → |
Developed inside these operating organisations
Disability Group Holdings
Functional Capacity Assessments
Behaviour Support Plans
Disability Training Group
SDA Housing Group
Important information: Templates and documentation packs are provided as editable frameworks only. They must be reviewed, customised and implemented by the purchasing provider based on its own services, participants, workforce, homes, risks and operating model. Purchasing documents does not guarantee NDIS registration, audit success, compliance approval or any specific regulatory outcome. Providers remain responsible for obtaining professional advice where required and for ensuring their own compliance with applicable laws, NDIS requirements and Practice Standards. Prices are shown exclusive of GST unless otherwise stated. · Disability Support Project Pty Ltd ABN 93 661 171 151 · NDIS Provider No. 4050113000 · Not affiliated with or endorsed by the NDIA or the NDIS Quality and Safeguards Commission. Consumer guarantees apply under the Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010 (Cth)). All resources delivered digitally within 24 hours of purchase. · 1300 848 363 · info@dsp.net.au · dsp.net.au
